It’s more than whether some of us wear suits or not or the reward and recognition that comes with being successful. It’s all that and then some.
It’s about the opportunity to carve out where you want to be and what you want to become. It's about helping others on their journey in return for them helping with yours.
We’re a superannuation company like no other. We’re professional in the pure fact that we aspire to be the best in our field and conduct ourselves accordingly.
We pride ourselves on creating and maintaining a great culture to achieve this. This culture supports an honest day’s work to minimise the need to work additional hours over a 37.5 hour week. We promote a balance between work and family life.
Fun and camaraderie is also an integral part of our culture and begins with a positive outlook. Our philosophy takes a ‘choose your attitude’ approach, which focuses on choosing your response in interactions to be positive and value-adding.
Our culture is demonstrated from the top. Our CEO is a positive person who sees the potential in people and opportunities.
We’re proud of our culture and work hard to maintain it. We’ve found the more we invest in making AUSCOAL Super a place our people look forward to coming to work, the happier our customers are and the more quickly our business grows. This leads to more opportunities for our people.
Purpose: To build, protect and deliver member’s retirement income
Vision: Provide members with exceptional security, value and service
Value proposition: Customer first
AUSCOAL Super will manage member superannuation funds consistently with the highest ethical standards and will comply with all laws and regulations. AUSCOAL Super will be responsible and accountable for the protection of the confidential information and retirement assets of members.
AUSCOAL Super believes member loyalty and trust is earned through positive experiences. AUSCOAL Super will uphold the dignity and respect of members in all dealings and at all times.
AUSCOAL Super will communicate regularly, openly, factually and on a timely basis with its members.
AUSCOAL Super will demonstrate its care for members by offering education, products and services that at least meet, and preferably exceed, member expectations.