Protecting my identity

Advances in technology are making identity fraud one of the fastest growing crimes in Australia, but 75%¹ of Australians continue to put themselves at risk by not taking simple precautions.

What's identity fraud?

Identity fraud occurs when a person uses a stolen identity to obtain credit, goods or other services fraudulently. This can happen if the person acquires sensitive information, such as credit card details, date of birth, mother's maiden name or passwords.

AUSCOAL Super will never ask for your personal information via email

We're serious about protecting your information. That's why we'll never send you an email asking you to verify your personal information or provide your password, member number or other account details. If you do receive such an email we recommend you don't respond to it under any circumstances and forward the email in its entirety to webmaster@auscoal.com.au, then delete it.

Safety tips

Important documents

Check financial statements for suspicious transactions.
Shred documents with sensitive information.
Store important information in a locked cabinet.

Purse/wallet and mobile phone

Don't carry sensitive information with you.
Secure your phone with a pin.

Mail

Avoid sending personal details through the post.
Lock your mailbox.

Computer

Don't keep sensitive financial information online or on a computer.
When shopping online, check for a secure connection.
Limit the information you put on social networking websites.
Avoid sending personal information via email.
Install up-to-date anti-virus, anti-spyware and firewall software.

Dealing with organisations

Only provide identity details to trusted organisations.
Only offer credit card details over the phone if you initiate the call.

¹Galaxy Research Omnibus (May 2007)

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Take Action

Check if you're exposed to ID theft

Australian Federal Police identity fraud quiz

If you've received an email asking for personal information, forward it to webmaster@auscoal.com.au then delete it.

For support if your identity's been stolen, contact the Australian Taxation Office Client Identity Support Centre

Find out more

Fact sheets

Links

Forms / Publications

View all forms and publications

Copyright AUSCOAL Superannuation Pty Ltd - ABN 70 003 566 989 - AFSL 246864 AUSCOAL Superannuation Fund ABN 16 457 520 308

The information in this document is general in nature and doesn’t take into account your objectives, financial situation or needs. Before acting, you should consider whether the information is appropriate for you and read our Product Disclosure Statement. The information is based on our understanding of current Australian laws, including tax and super laws, and assumes these laws will remain unchanged. Issued by AUSCOAL Superannuation Pty Ltd | ABN 70 003 566 989 | AFSL 246864 trustee for the AUSCOAL Superannuation Fund | ABN 16 457 520 308. AUSCOAL Advice is the trading name of AUSCOAL Advisory Services Pty Ltd ABN 22 104 151 635,
a Corporate Authorised Representative of the Adviser Network Pty Ltd ABN 25 056 310 699 AFSL 232729.

Protecting my identity

Advances in technology are making identity fraud one of the fastest growing crimes in Australia, but 75%1 of Australians continue to put themselves at risk by not taking simple precautions.

What's identity fraud?

AUSCOAL Super will never ask for your personal information via email

Search AUSCOAL

Advances in technology are making identity fraud one of the fastest growing crimes in Australia, but 75%¹ of Australians continue to put themselves at risk by not taking simple precautions.